What to do if someone has claimed your verified gym account

Every gym account will have the text [GYM] appended after its name. This makes is easy to tell a gym account apart from a regular athlete account. Also, a check mark after the gym name indicates that this is a “verified” gym account.

Currently we make the first sign up for each gym the verified account. If you are the owner or manager of a gym and discover that someone else has created an account for your gym and received the verified mark, you can contact us at [e-mail] (or raise a ticket using our support portal). We will then work with you to confirm that you are the true owner/manager of the gym and then change your status to verified.